Tech Problems?
Rest easy knowing Eco York is there to solve your tech problems!
Frustrated with your computer? Problems with your Network? Eco York can help any Residential or Business with their computer problems. Rest easy knowing that an Eco York expert is there to answer your tech problems on the phone, email, or on-location. Don't worry about disconnecting your equipment, we can solve your problems remotely without you having to leave your computer, or even provide an on-site visit.
Check out our Residential Tech Support Plans
Here at Eco York we provide Residential Tech Support plans for any budget.
| Residential Protection Services Pricing $525/year - Additional Computer $349/year | Home Office Protection Services Pricing $525/year - Additional Computer $349/year | Small Office Protection Services Pricing $1195/year - Additional Computer $495/year | |
|---|---|---|---|
| Learn More (Residential) | Learn More (Home Office) | Learn More (Small Office) | |
| Two Computer Checkups per Year | |||
| Hardware Monitoring | |||
| Daily Off Site Versioned Backup | |||
| Remote Access for Tech Support | |||
| Discount on Labor Rate for any Hardware or Software Issues | |||
| Free Remote Tech Support on Questions and Issues that Take Less than 10 minutes |
Check out our Business Tech Support Plans
Here at Eco York we provide Business Tech Support plans for any budget.
| Ultimate $1000/month | Premier $500/month | Essential $200/month | |
|---|---|---|---|
| Learn More | Learn More | Learn More | |
| Hours per month (does not roll over month to month) |
Up to ten hours | Up to five hours | Up to two hours |
| Turn around time | 24 Hours | 48 Hours | 72 Hours |
| Additional Work | Additional work at $105/hr | Additional work at $110/hr | Additional work at $115/hr |
We also offer Tech Support Blocks of Time
Tech Support Blocks of time provide you a discount on a certain number of hours. The blocks of time don’t expire, and they can be purchased as needed with no service level agreement.
| Ultimate Block $5250 /block | Premier Block $2750 /block | Essential Block $1150 /block | |
|---|---|---|---|
| Learn More | Learn More | Learn More | |
| Block of Time (Hours do not expire) |
50 hours | 25 hours | 10 hours |
| When 1 hour is left you will be notified. | |||
| After the hours are exhausted, more can be purchased. If none are purchased, then the normal rate will apply. | |||
| Discount (included in price above) |
$1000 discount off normal rate | $375 discount off normal rate | $125 discount off normal rate |
Please note: We also have Custom Plans available as well!
If you have any other questions, contact us by emailing support @ ecoyork.com or filling out our Contact Us Form!
